May 7, 2025 | Tarzana, CA
We migrated the brokerage to a cloud-based VoIP system designed for reliability and disaster recovery: Hosted PBX with redundancy: Implemented a system with built-in redundancy, ensuring business continuity even in the event of a local outage. Mobile integration: All agents were equipped with mobile softphones, allowing them to continue working ...
May 1, 2025 | Sun Valley, CA
Easier Communications installed a cloud-based VoIP system that bridged the gap between the office and the production floor. Durable hardware: Equipped the production floor with rugged, industrial-grade IP phones that were resistant to dust and impact, ensuring reliable communication in a demanding environment. Integrated communication: Implemented extension dialing that allowed ...
April 29, 2025 | Pacoima, CA
We installed a cost-effective, cloud-based VoIP system designed for nonprofits: Virtual receptionist: A virtual receptionist was set up to direct calls to specific departments, including donor relations, volunteer coordination, and community assistance. Call queuing: Implemented call queues to manage high call volumes during food drives and donation seasons, providing callers ...
April 23, 2025 | Grananda Hills, CA
We deployed a cloud-based VoIP phone system with features designed for high-volume legal practices: Case management integration: Integrated the VoIP system with the firm's legal case management software, allowing staff to pull up client files based on the caller ID. Auto-attendant with directory: Implemented an auto-attendant to route client calls ...
April 22, 2025 | Burbank, CA
We deployed a cloud-based VoIP system with native CRM integration and enhanced security features: CRM integration: The system automatically logged all calls in the firm's CRM, including call recordings and notes, ensuring a complete communication history for each client. Secure call recording: Implemented end-to-end encrypted call recording to meet regulatory ...
April 15, 2025 | Van Nuys, CA
Easier Communications installed a flexible, cloud-based VoIP solution, tailored for a busy nonprofit: Call queuing: Implemented call queues with custom messages to manage high call volumes without callers being dropped. Multi-level auto-attendant: Directed callers to specific options for adoptions, donations, or volunteer inquiries, ensuring they reached the right person. ...
April 10, 2025 | Northridge, CA
We implemented a unified, cloud-based VoIP system, connecting the entire facility: Durable endpoints: Installed robust IP phones with loud ringers and enhanced audio for the noisy workshop environment. Intercom and group paging: Enabled instant communication for urgent announcements and coordination between the office and production floor. Call routing for sales: ...
April 2, 2025 | North Hollywood, CA
A custom, cloud-based VoIP system was deployed with specific features for the legal field: Secure call recording: All calls were recorded and securely stored in the cloud, with easy search and retrieval functionalities for legal purposes.Confidential communication: Secure internal messaging and extensions ensured private communication between attorneys and paralegals....
March 26, 2025 | San Fernando Valley, CA
Easier Communications installed A cost-effective cloud-based VoIP system, designed to connect the entire facility. Wireless and wired endpoints: The sales and design teams received standard VoIP desk phones, while the production floor was equipped with ruggedized, wireless VoIP devices for mobility and durability. Intercom features: An intercom system was ...
March 20, 2025 | Sherman Oaks, CA
We installed a Hosted VoIP system with secure communication and advanced call handling features: Secure messaging: An integrated, secure messaging platform allowed staff to communicate internally about patients while ensuring full privacy.Professional call routing: An auto-attendant with a multi-level menu was set up to direct calls to the appropriate ...
March 12, 2025 | Studio City, CA
A financial services-compliant cloud-based VoIP system was deployed. We ensured secure communication and scalability: Robust security: End-to-end encryption was implemented to protect all voice and message data, safeguarding client information. Seasonal scaling: The system's flexibility allowed the firm to easily add temporary extensions and lines during peak season ...
March 4, 2025 | Encino, CA
Easier Communication performed a comprehensive cloud migration, transitioning the firm from its legacy systems to a fully integrated VoIP platform. The project included: Hosted PBX: A new, cloud-based phone system was implemented, eliminating the need for expensive on-site hardware maintenance. VoIP Integration: The new system integrated seamlessly with ...
March 2, 2025 | San Jose, CA
We promptly provided a competitive quote for 8 Alcatel-Lucent Enterprise AH80 Bluetooth Headsets. Upon acceptance of our quote, we coordinated the shipment of the headsets to 8 different locations nationwide, ensuring the client had the tracking information for all shipments. All shipments arrived safely at their respective destinations, and the client expressed ...
February 26, 2025 | Pacoima, CA
We deployed a scalable cloud-based VoIP system with a focus on interdepartmental connectivity: Multi-device support: Installed ruggedized IP phones for the production floor, standard IP phones for office staff, and provided softphone clients for management. Intercom and paging: Enabled intercom and paging features for quick, plant-wide announcements and ...
February 18, 2025 | Reseda, CA
A hosted VoIP system was implemented by us, focusing on improving call flow and management: Multi-level auto-attendant: Directed callers to options for scheduling, billing, or general inquiries, reducing the load on the front desk. Call queues with hold music: Implemented a call queuing system for high-volume periods, providing ...
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