VoIP Phone Systems Services in Calabasas

Easier Communicantions - Canoga Park deployed a cloud-based VoIP system with a native Salesforce integration, designed for financial services:

• Salesforce integration: The VoIP system was configured to automatically log calls, create new leads, and display client information on incoming calls.
  
• Secure call recording: All calls were recorded and stored with end-to-end encryption, ensuring compliance and data protection.
  
• Performance dashboards: Provided dashboards to monitor call volume, call duration, and other key metrics, enabling managers to optimize performance.
  
• Mobile integration: Advisors were equipped with mobile softphone apps, allowing them to manage secure and compliant client calls from anywhere.
  

The financial advisory firm in Calabasas streamlined its client communication, improved data accuracy, and strengthened regulatory compliance. The new system's seamless integration with Salesforce installed by Easier Communicantions - Canoga Park enhanced client service, and the secure features provided peace of mind for both the firm and its clients.

Easier Communications - Canoga Park,  installed a budget-friendly, cloud-based VoIP system tailored to nonprofit need:

• Virtual receptionist: A virtual receptionist was set up to direct calls to specific departments, including donor relations, volunteer coordination, and general information.
• Mobile apps: Staff and key volunteers were equipped with mobile softphone clients, allowing them to make and receive calls on their business numbers while at events or in the field.
• Voicemail-to-email: Ensured all important messages were received and acted upon promptly, with voicemails automatically transcribed and sent to the appropriate staff member via email.
• Conference bridge: Implemented a dedicated conference bridge for staff and volunteer meetings, facilitating better collaboration across the organization.

The environmental group in Calabasas upgraded its communication infrastructure, improving reliability and responsiveness while remaining cost-effective. The mobile capabilities and advanced call management features deployed by Easier Communications - Canoga Park,  streamlined operations, enhanced communication with all stakeholders, and supported the group's mission more effectively.

Easier Communications - Canoga Park, implemented a unified communications solution with a hosted VoIP system, featuring:

• Call queuing and routing: Calls were intelligently routed to available staff, and a queuing system with a professional message managed high-volume periods.
  
• Internal messaging: An integrated messaging feature allowed staff to communicate quickly and discreetly, improving coordination during appointments.
  
• Voicemail-to-email: Voicemail messages were automatically transcribed and sent to email, enabling staff to respond to patient inquiries more efficiently.
  
• EHR integration: The system was integrated with the clinic’s electronic health record (EHR), allowing patient information to be displayed on incoming calls.
  
• Dedicated support: The clinic received dedicated support to address any questions and ensure a smooth transition.
  

The podiatry clinic in Calabasas, through work done by Easier Communications - Canoga Pak, experienced a significant improvement in call management and patient satisfaction. Staff productivity increased due to streamlined communication, and the enhanced features allowed for a more professional and efficient patient experience.

Easier Communications - Canoga Parks installed a hosted VoIP phone system that connected the office and shop floor seamlessly. Key features included:

• Durable endpoints: The shop floor was equipped with durable IP phones designed to withstand industrial environments, with clear speakers and loud ringer options.
• Extension dialing: All employees could reach one another by dialing a simple, four-digit extension, regardless of their location.
  
• Advanced features for sales: The sales team in the office utilized features like auto-attendant, call queues, and call logging to manage client orders and quotes efficiently.
  
• Mobile app for management: Production and sales managers were given access to mobile softphones to stay connected while moving between the office and the shop floor.
  

The machine shop in Calabasas experienced a dramatic improvement in internal communication after Easier Communications – Canoga Park completed the installation. The new system eliminated delays and misunderstandings, while its reliability and enhanced features enabled the sales team to better serve clients. Integrated shop floor communication also boosted efficiency and productivity.

Easier Communications installed a cloud-based VoIP system with features essential for a modern, client-focused financial service business: 

• Secure call recording: Enabled recording of all calls to ensure compliance with financial regulations and provide a clear record of client interactions. 
• Mobile apps: Loan officers were equipped with softphone applications on their mobile devices, enabling them to make and receive client calls using their business number from anywhere. 
• CRM integration: The VoIP system was integrated with the brokerage's CRM, allowing call logs and recordings to be automatically associated with client files. 
• Multi-office extensions: Enabled seamless communication between the main office and home-based staff. 

The mortgage brokerage achieved a higher level of professionalism and efficiency, with secure, reliable communication supporting their mobile workforce. The new system streamlined compliance efforts and provided a more flexible and responsive service to clients.

We installed Elevate, a cloud-based VoIP phone system with advanced features tailored to the financial services industry. This included:

• Call recording: All calls were recorded for regulatory compliance and quality assurance.
• Auto-attendant: A professional, multi-level auto-attendant directed client calls to the appropriate advisor or department.
• Mobile integration: Advisors were equipped with softphone applications on their mobile devices, allowing them to make and receive calls from their business number while out of the office.
• CRM integration: The VoIP system was integrated with the firm's client relationship management (CRM) software, allowing staff to see client information on incoming calls.
• On-site training: The team received comprehensive training to ensure they could utilize all the new features effectively.

The wealth management firm upgraded its communication capabilities, ensuring compliance while improving client service. The new system's mobility features also supported advisors who frequently meet with clients off-site, and the professional call routing enhanced the firm's reputation.