Job completed for VoIP Integration and Cloud Migration for a General Practice Law Firm in Tarzana, CA

Completion date: September 17, 2025

Location: Tarzana, CA

Why did the customer contact us?

A multi-attorney, general practice law firm in Tarzana, CA, with 25 employees. The firm was operating with a mix of outdated analog and on-premise PBX systems, which were difficult to manage and costly to maintain. They required a modern cloud-based solution that could unify their communications, offer advanced features for client management, and support a hybrid work model for their legal team.

Solutions provided:

Easier Communicantions - Canoga Park performed a comprehensive cloud migration, transitioning the firm from its legacy systems to a fully integrated VoIP platform. The project included:

• Hosted PBX: A new, cloud-based phone system was implemented, eliminating the need for expensive on-site hardware maintenance.
  
• VoIP Integration: The new system integrated seamlessly with the firm’s case management software, allowing for automated call logging and easier access to client records.
  
• Remote accessibility: Mobile softphone clients were provisioned for all attorneys and paralegals, ensuring they could access their business lines securely from any location.
  
• Improved call management: Advanced features like multi-level auto-attendant and call-in-queue messaging were configured to professionalize the firm’s call handling.

The law firm  in Tarzana modernized its communication infrastructure, resulting in improved efficiency, reduced operational costs, and enhanced client service. The cloud-based solution installed by Easier Communicantions - Canoga Park provided the flexibility needed to support a hybrid work model, and the integration with their case management software streamlined workflows.

Team members on this project:

Omar Abdelfattah, Maria Izanhour