March 12, 2025 | Studio City, CA
A financial services-compliant cloud-based VoIP system was deployed. We ensured secure communication and scalability: Robust security: End-to-end encryption was implemented to protect all voice and message data, safeguarding client information. Seasonal scaling: The system's flexibility allowed the firm to easily add temporary extensions and lines during peak season ...
March 4, 2025 | Encino, CA
Easier Communication performed a comprehensive cloud migration, transitioning the firm from its legacy systems to a fully integrated VoIP platform. The project included: Hosted PBX: A new, cloud-based phone system was implemented, eliminating the need for expensive on-site hardware maintenance. VoIP Integration: The new system integrated seamlessly with ...
March 2, 2025 | San Jose, CA
We promptly provided a competitive quote for 8 Alcatel-Lucent Enterprise AH80 Bluetooth Headsets. Upon acceptance of our quote, we coordinated the shipment of the headsets to 8 different locations nationwide, ensuring the client had the tracking information for all shipments. All shipments arrived safely at their respective destinations, and the client expressed ...
February 26, 2025 | Pacoima, CA
We deployed a scalable cloud-based VoIP system with a focus on interdepartmental connectivity: Multi-device support: Installed ruggedized IP phones for the production floor, standard IP phones for office staff, and provided softphone clients for management. Intercom and paging: Enabled intercom and paging features for quick, plant-wide announcements and ...
February 18, 2025 | Reseda, CA
A hosted VoIP system was implemented by us, focusing on improving call flow and management: Multi-level auto-attendant: Directed callers to options for scheduling, billing, or general inquiries, reducing the load on the front desk. Call queues with hold music: Implemented a call queuing system for high-volume periods, providing ...
February 12, 2025 | Warner Center and Northridge, CA
A unified, multi-location VoIP system was deployed, connecting both offices: Inter-office communication: Enabled seamless, extension-to-extension dialing between the two locations, allowing staff to transfer calls and communicate internally with ease. Shared resources: Configured a single auto-attendant and call-routing system to manage all inbound calls, directing patients to the ...
February 12, 2025 | Calabasas, CA
Easier Communications installed a cloud-based VoIP system with features essential for a modern, client-focused financial service business: Secure call recording: Enabled recording of all calls to ensure compliance with financial regulations and provide a clear record of client interactions. Mobile apps: Loan officers were equipped with softphone ...
February 4, 2025 | North Hollywood, CA
Easier Communications implemented a flexible, cloud-based VoIP solution tailored for nonprofit organizations: Multi-service routing: A new auto-attendant with customizable menus allowed callers to select their intended service (e.g., food bank, counseling, volunteer info), directing them to the appropriate person or team. Call queues: Queues were set up ...
January 29, 2025 | Chatsworth, CA
Easier Communications installed a hosted VoIP phone system that connected the office and shop floor seamlessly. Key features included: Durable endpoints: The shop floor was equipped with durable IP phones designed to withstand industrial environments, with clear speakers and loud ringer options. Extension dialing: All employees could reach ...
January 21, 2025 | Tarzana, CA
We deployed a cloud-based VoIP system with robust security and legal-specific features: Secure call recording: All inbound and outbound calls were recorded and stored securely in the cloud, with easy access for legal review. Mobile integration: The team was equipped with mobile apps, allowing attorneys to make ...
January 15, 2025 | Woodland Hills, CA
We implemented a unified communications solution with a hosted VoIP system, featuring: Call queuing and routing: Calls were intelligently routed to available staff, and a queuing system with a professional message managed high-volume periods. Internal messaging: An integrated messaging feature allowed staff to communicate quickly and discreetly, improving ...
January 8, 2025 | Calabasas, CA
We installed Elevate, a cloud-based VoIP phone system with advanced features tailored to the financial services industry. This included: Call recording: All calls were recorded for regulatory compliance and quality assurance. Auto-attendant: A professional, multi-level auto-attendant directed client calls to the appropriate advisor or department. Mobile integration: Advisors were equipped ...
August 19, 2024 | Lake Elsinore, CA
We provided Yealink SIP-T54W desk phones with a reliable VoIP system, automated attendant with Voicemail-to-email, and the Elevate cell phone app so staff could make calls remotely. We added team chat, video conferencing, and secure cloud file management for collaboration. With a cloud-based Contact Center, they now benefit from ...
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