Job completed for VoIP & Call Center Platform for a Property Management Firm in Fontana, CA

Completion date: June 4, 2025

Location: Fontana, CA

Why did the customer contact us?

A property management firm in Fontana with 18 employees struggled with missed tenant calls, no call tracking, and no way to route maintenance emergencies after hours.

Solutions provided:

A VoIP and call center platform was deployed by Easier Communications in Canoga Park—serving Fontana:

• Centralized call routing for all properties
• Call analytics dashboard for missed/answered calls
• After-hours call forwarding to on-call staff
• Free desk phones and professional installation

The new system from Easier Communications in Canoga Park—serving Fontana and the Inland Empire—ensures every tenant call is answered, maintenance is dispatched quickly, and management has full visibility, improving tenant satisfaction and operational efficiency.

Team members on this project:

Omar Abdelfattah, Maria Izanhour