Job completed for Cost-Effective VoIP System for a Local Environmental Group in Calabasas, CA

Completion date: September 11, 2025

Location: Calabasas, CA

Why did the customer contact us?

A local environmental advocacy group in Calabasas, CA with 10 full-time staff and a large base of volunteers. Operating on a tight budget, the group needed a modern, cost-effective phone system to coordinate campaigns, manage volunteer communications, and handle public outreach. Their existing landline system was expensive, lacked advanced features, and did not support a mobile workforce.

Solutions provided:

Easier Communications - Canoga Park,  installed a budget-friendly, cloud-based VoIP system tailored to nonprofit need:

• Virtual receptionist: A virtual receptionist was set up to direct calls to specific departments, including donor relations, volunteer coordination, and general information.
• Mobile apps: Staff and key volunteers were equipped with mobile softphone clients, allowing them to make and receive calls on their business numbers while at events or in the field.
• Voicemail-to-email: Ensured all important messages were received and acted upon promptly, with voicemails automatically transcribed and sent to the appropriate staff member via email.
• Conference bridge: Implemented a dedicated conference bridge for staff and volunteer meetings, facilitating better collaboration across the organization.

The environmental group in Calabasas upgraded its communication infrastructure, improving reliability and responsiveness while remaining cost-effective. The mobile capabilities and advanced call management features deployed by Easier Communications - Canoga Park,  streamlined operations, enhanced communication with all stakeholders, and supported the group's mission more effectively.

Team members on this project:

Omar Abdelfattah, Maria Izanhour