Job completed for VoIP Solution for a Real Estate Law Firm in Canoga Park, CA

Completion date: September 2, 2025

Location: Canoga Park, CA

Why did the customer contact us?

The Canoga Park firm handled a high volume of communication with clients, agents, and title companies, but its outdated phone system was unreliable and lacked modern features. They needed a secure, reliable communication system with advanced features like call recording and mobile integration to improve efficiency and maintain accurate records for real estate transactions.

Solutions provided:

A cloud-based VoIP phone system was deployed by Easier Communications - Canoga Park with features tailored to the real estate legal industry:

• Case management integration: The VoIP system was integrated with the firm's real estate case management software, allowing staff to see client information on incoming calls.
• Secure call recording: All calls related to client transactions were recorded and stored securely, providing a reliable record for potential disputes.
• Mobile apps: Attorneys and paralegals were equipped with mobile softphone apps, allowing them to manage calls from their business numbers while at client meetings or on-site.
• Conference calling: Easy-to-use conference calling features were implemented to facilitate calls with multiple parties involved in a real estate transaction.
  

The law firm in Canoga Park enhanced its communication efficiency and security with the installation by Easier Communications - Canoga Park, streamlining real estate transactions and improving client service. The new system’s mobility features and robust recording capabilities provided the firm with the tools to manage cases more effectively and ensure compliance.

Team members on this project:

Omar Abdelfattah, Maria Izanhour