Job completed for Multi-office VoIP System for an Immigration Law Firm in Woodland Hills, CA

Completion date: August 28, 2025

Location: Woodland Hills, CA

Why did the customer contact us?

A small, multi-office immigration law firm with locations in Woodland Hills and Sherman Oaks, CA, employing 20 staff members. The firm's two offices operated on separate, disparate phone systems, causing communication bottlenecks and hindering efficient client management. They needed a unified, multi-office communication system that could streamline operations, support
secure communication, and handle a high volume of client calls.

Solutions provided:

Easier Communications - Canoga Park implemented a unified, cloud-based VoIP system.
The new system allowed for extension-to-extension dialing, creating a cohesive communication experience for all staff.

• Mobile integration: All attorneys and legal staff were equipped with mobile softphone apps, allowing them to manage client calls from their business numbers while on the go.
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• Secure call recording: Enabled encrypted call recording for client consultations, ensuring
  confidentiality and providing a reliable record for case files.
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• Centralized call routing: A centralized auto-attendant and call-routing system was configured to manage all incoming client calls, directing them to the appropriate office or department.
  The immigration law firm in Woodland Hills and Sherman Oaks consolidated its communication infrastructure, improving operational efficiency and client service.

The multi-office immigration law firm with locations in Woodland Hills and Sherman Oaks improved its operations with a unified VoIP system implemented by Easier Communications – Canoga Park. The new system enabled better inter-office collaboration, supported a mobile workforce, and provided the necessary security for confidential client communications.

Team members on this project:

Omar Abdelfattah, Maria Izanhour