Job completed for Advanced Communications for a Chiropractic Clinic in Encino, CA

Completion date: August 30, 2025

Location: Encino, CA

Why did the customer contact us?

A busy chiropractic clinic located in Encino, CA, with a team of four practitioners and three administrative staff. The clinic's existing phone system frequently experienced glitches, leading to dropped calls and missed appointments. They needed a reliable and feature-rich communication system to improve appointment scheduling, patient communication, and internal staff coordination.

Solutions provided:

Easier Communications - Canoga Park,  installed a reliable, cloud-based VoIP phone system with features designed to enhance a clinic’s efficiency:

• Appointment reminders: Integrated the system with the clinic's patient management software to automate appointment reminders via phone call or text message, reducing no-show rates.
• Multi-level auto-attendant: A professional auto-attendant was configured to direct patient calls to scheduling, billing, or therapist extensions, streamlining the patient experience.
• Secure internal messaging: A secure internal messaging system was implemented for staff members.
• Voicemail-to-email: Transcribed voicemails and sent them to relevant staff members via email, enabling timely follow-ups with patients.

The chiropractic clinic in Encino greatly improved its communication infrastructure with the new installation by Easier Communications - Canoga Park. The upgraded system enhanced staff productivity and delivered a more professional, efficient, and reliable communication experience for patients

Team members on this project:

Omar Abdelfattah, Maria Izanhour