Job completed for VoIP Solution with Secure Communication for a Bankruptcy Law Firm in Tarzana, CA

Completion date: January 21, 2025

Location: Tarzana, CA

Why did the customer contact us?

A small but growing bankruptcy law firm with 15 employees in Tarzana, CA had an on-premise phone system offered limited functionality, and they required a more flexible, secure, and cost-effective solution. They needed a system with call recording for dispute resolution and a mobile component for attorneys working in and out of the office.

Solutions provided:

We deployed a cloud-based VoIP system with robust security and legal-specific features: 

• Secure call recording: All inbound and outbound calls were recorded and stored securely in the cloud, with easy access for legal review. 
• Mobile integration: The team was equipped with mobile apps, allowing attorneys to make and receive calls from their business number on their personal mobile devices, ensuring confidentiality. 
• CRM integration: The system was integrated with the firm's case management software, providing client context on every call. 
• Scalability: The new system allowed the firm to easily add extensions for new hires as the practice continued to grow. 

The law firm enhanced its professionalism and improved security while significantly reducing its communication costs. The integrated mobile and recording features streamlined workflows, improved communication with clients, and provided a comprehensive record for every case.